Contact

By phone
+ 32 2 528 40 00 (available on working days from 8 a.m. to 1 p.m.)

By email
Send your questions to a single email address of the FAMHP.
Below you will find the correct contact address for each type of question.

If you do not know which department is competent, please send your question to the FAMHP general email address: welcome@fagg-afmps.be.
Your question will be forwarded to the relevant department.

General contacts

Type of question

Contact
Reception desk or questions for which you cannot find specific contact information  welcome@fagg-afmps.be
+ 32 2 528 40 00 (available on working days
from 8 a.m. to 1 p.m.)
Questions for the secretariat of the Chief Executive Officer, Xavier De Cuyper management@fagg-afmps.be
Press questions

comm@fagg-afmps.be
+ 32 2 528 40 12

Spokesperson (Ann Eeckhout)
+ 32 495 23 71 69

Complaints Complaint form
Questions concerning legislation and disputes ius@fagg-afmps.be

Questions about customer invoicing (invoices from the FAMHP)

Questions about supplier invoicing (invoices for the FAMHP)

fin@fagg-afmps.be

purchases@fagg-afmps.be

Questions and comments about the FAMHP website webmaster@fagg-afmps.be
Urgent medical questions Contact your doctor or pharmacist
Contact the Antipoison Centre
(available 24/7 on + 32 70 245 245)

 

Medicines

Type of question

Contact

Applications for Scientific-Technical and regulatory advice (WTA)

Applications for advice on the regulatory status of a borderline product

Questions about (pre)clinical research and development of new drugs, therapies and innovative technologies

sta@fagg-afmps.be

Applications for Certificates of Pharmaceutical Products (CPP), certified copies, SEEN certificates and other related documents

certificates@fagg-afmps.be
Application for manufacturing/importation authorization for medicinal products (MIA), for wholesale distributor authorization for medicinal products (WDA) and for registrations of active substances (API) eudragmdp@fagg-afmps.be

Questions about a Marketing Authorisation for a medicine for human use

Applications for new authorisations (centralised procedure, national procedure and mutual or decentralised recognition procedure (MRP or DCP))

Applications for variations and renewals

prelicensing@fagg-afmps.be

 

postlicensing@fagg-afmps.be

Questions on the proper use of medicines info.medicines@fagg-afmps.be

Questions about distribution activities of Active Pharmaceutical Ingredients or medicines

distribution@fagg-afmps.be
Questions about the pharmaceutical activities (storage, preparation and delivery of human and veterinary medicines) in pharmacies open to the public or hospital pharmacies pharmacy@fagg-afmps.be

Questions about inspections of manufacturers of medicines, raw materials of Active Pharmaceutical Ingredients and about Good Manufacturing Practices (GMP)

Questions about inspections of clinical trial stakeholders (sponsors, CRO, Ethics Committees, phase 1 centres, research sites, etc.) and Good Clinical Practices (GCP)

Questions on accreditation of qualified persons, market surveillance and quality issues

industry@fagg-afmps.be

Questions about pharmacovigilance inspections and the tasks and responsibilities of the marketing authorisation holder for a medicine

phvinsp@fagg-afmps.be
Questions about inspections of publicity and other promotional activities for medicines publicity@fagg-afmps.be
Questions about homeopathic medicines homeo@fagg-afmps.be

Questions about veterinary medicines including questions on

  • marketing authorisations;
  • parallel imports;
  • clinical trials;
  • publicity and promotion;
  • distribution.
infovet@fagg-afmps.be
Questions about the availability and commercialisation of medicines supply-problems@fagg-afmps.be
Questions for the National Innovation Office such as:
  • requests for Project Information Meetings where research is informally presented at an early stage
  • requests for Portfolio Meetings
  • questions about research and development of new medicines, treatments and innovative technologies
innovationoffice@fagg-afmps.be
Questions about publicity, notification and visas advertising@fagg-afmps.be

Questions on clinical trials submitted under Directive 2001/20/EC

ct.rd@fagg-afmps.be

Questions on clinical trials submitted under the CTR pilot project

CTRPilot@fagg-afmps.be

Questions on clinical trials submitted under Regulation 536/2014 (CTR)

CTR@fagg-afmps.be

Questions about Compassionate Use and Unmet Medical Need programmes umn@fagg-afmps.be
Questions about narcotics and psychotropic substances narcotics@fagg-afmps.be

Questions about pharmacovigilance

Questions about adverse reactions

Reporting adverse reactions
(medicines for human use)

Reporting adverse reactions
(medicines for veterinary use)

vig@fagg-afmps.be

adr@fagg-afmps.be

www.eenbijwerkingmelden.be (NL)
www.notifieruneffetindesirable.be (FR)

www.eenbijwerkingmelden-dieren.be (NL)
www.notifieruneffetindesirable-animaux.be (FR)

Questions about inspections and controls inspection@fagg-afmps.be
Questions on illegal practices (Special Investigation Unit)

medicrime@fagg-afmps.be

 

Medical devices

Type of question Contact

Questions on

  • qualification
  • classification
  • invitations for European/national meetings

All other questions and enquiries about subjects that do not qualify for other email addresses 

info.meddev@fagg-afmps.be

Questions about clinical trials

Questions about performance studies

Questions about serious adverse events

CT.RD@fagg-afmps.be

Applications for Scientific-Technical and Regulatory advice for innovative devices (medical devices, in vitro diagnostics (IVD), combination products of a medical device with a medicine or human body material ...)

Applications for advice from a Notified Body to the FAMHP

Applications for advice on the regulatory status of a borderline product

Questions about (pre)clinical research and development of new medicines, therapies and innovative technologies

STA.meddev@fagg-afmps.be
Questions about Notified Bodies and Notified Body certificates (withdrawal, suspension, etc.)

NB.meddev@fagg-afmps.be

Questions for and about certificates of free sale FSC.meddev@fagg-afmps.be

Questions about Compassionate Use

Questions about derogations

Questions about appeals

derogation.meddev@fagg-afmps.be

All vigilance related documents and questions:

  • (serious) incident
  • Manufacturer Incident Report (MIR)
  • Periodic Summary Report (PSR)
  • Field Safety Corrective Action (FSCA)
  • Field Safety Notice (FSN)
  • Trend report
  • Post Market Surveillance (PMS) report
  • Periodic Safety Update Report (PSUR) + evaluation
  • Breast Implant Associated – Anaplastic Large Cell Lymphoma (BIA-ALCL)
  • All security and safety issues with devices

vigilance.meddev@fagg-afmps.be

Questions about the Central Traceability Register RCT-CTR.meddev@fagg-afmps.be
Questions about:
  • inspection dossiers
  • advertising and promotion of medical devices
  • self-checking guide (Good Distribution Practices)
  • the section “My control/Self-checking form” on the FAMHP portal
  • violations of the medical devices and IVD legislations by registered actors
inspection.meddev@fagg-afmps.be
Questions about fraud, prosecution dossiers, violations of the legislation on medical devices and IVDs by non-registered actors

medicrime@fagg-afmps.be

Questions about marketing and distribution notifications

Questions about registration of actors

Questions about online applications (except the web portal of the FAMHP)

Questions about registration in EUDAMED

notifications.meddev@fagg-afmps.be

All technical questions relating to the online applications and the web portal (except questions about EUDAMED) support.portal@fagg-afmps.be
Technical issues with EUDAMED SANTE-EUDAMED-SUPPORT@ec.europa.eu
Questions about contributions contributions.meddev@fagg-afmps.be
Questions about the implementation of Regulations (EU) 2017/745 and (EU) 2017/746

recast.meddev@fagg-afmps.be

Questions about SARS-CoV-2 antigen tests antigen@fagg-afmps.be
Questions about about SARS-CoV-2 serological tests serology@fagg-afmps.be
Questions about inspections and controls inspection@fagg-afmps.be
Questions about illegal practices (Special Investigation Unit) medicrime@fagg-afmps.be

 

Special products

Type of question Contact
Questions about inspection and control of human body material inspection.hbm@fagg-afmps.be
Questions about human body material mch-mlm@fagg-afmps.be
Questions about drug precursors drugprecursor@fagg-afmps.be

Questions about products in the "grey area" of which the status is unclear

for human use

for veterinary use

 

borderline.hum@fagg-afmps.be

borderline.vet@fagg-afmps.be

Questions and documents about the vigilance of blood and blood products Hemovigil@fagg-afmps.be
Questions and documents about the vigilance of human body material (cells and tissue)

Biovigil@fagg-afmps.be

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Address
Federal Agency for Medicines and Health Products
Avenue Galilée 5/03
1210 BRUSSELS

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Welcome to the Galilee building
More information on car park, accessibility and facilities

 

Last updated on 21/01/2022